Privacy and Cookies Policy

AURY respects your privacy. This policy explains how we collect and use your personal data when you visit www.aury.pt, make a purchase, or contact us.

1. Data Controller

The AURY store is operated by:

Name: AURY
Tax Number: 259989460
Address: headquartered in Portugal
Email: info@aury.pt

This entity is responsible for the processing of personal data described in this policy.

2. Data We Collect

Depending on how you use the store, we may collect:

• Name, email, phone number, and delivery and billing addresses;
• Tax number, when provided;
• Information about orders and payment status;
• Data associated with your customer account, if you have one;
• Information sent in support requests;
• Technical and browsing data, such as IP address, browser, and device, depending on the tools used and your cookie choices.

Payments are processed by the providers available at checkout, in accordance with their respective terms and privacy policies.

3. How We Use the Data

We use your data to:

• Process purchases, payments, deliveries, and returns;
• Manage your customer account and respond to support requests;
• Issue invoices and comply with legal obligations;
• Protect the store and prevent fraud;
• Send newsletters and marketing communications, with your consent;
• Analyze store usage and measure campaign performance, when these tools are active and you have provided the necessary consent.

Processing is based on the execution of the purchase, compliance with legal obligations, your consent, or our legitimate interest in ensuring the security of the store, depending on the purpose.

The data required to complete the purchase is identified during the process. Without this data, we may not be able to process your order.

4. Newsletter

If you subscribe to the newsletter, we will use your email address to send you news, product launches, and AURY campaigns.

You can unsubscribe at any time using the link included in the messages or by contacting info@aury.pt.

5. Data Sharing

We share the necessary data with the providers involved in the operation of the store, namely:

• Shopify, as our e-commerce platform;
• Payment services;
• Shipping carriers;
• Invoicing and accounting services;
• Technical support and newsletter providers;
• Analytics or advertising services, when used and authorized.

We may also disclose data to the authorities when required by law.

Some providers may process data outside the European Economic Area. In such cases, appropriate protection mechanisms apply, such as adequacy decisions or standard contractual clauses.

You can find information about Shopify at https://www.shopify.com/legal/privacy.

6. Storage and Security

We only store data for as long as necessary to fulfill its intended purposes and comply with legal obligations.

Billing data is stored for the legally required periods. Support data is kept for as long as necessary to process requests and any complaints. Newsletter data is used until you unsubscribe, without prejudice to the records necessary to respect and verify your choice.

We adopt appropriate technical and organizational measures to protect data against unauthorized access, loss, alteration, or improper disclosure.

7. Your Rights

Depending on the applicable conditions, you may request access to, correction of, erasure of, restriction of, or portability of your data, as well as object to its processing.

You can withdraw your consent at any time, without affecting the processing carried out before withdrawal.

To exercise your rights, contact info@aury.pt. When necessary, we may request proportional information to confirm your identity.

You may also file a complaint with the National Data Protection Commission at https://www.cnpd.pt.

8. Cookies

Cookies are small files stored on your device that enable store functions and, when authorized, collect information about your browsing activity.

Depending on the active tools, the following may be used:

• Essential cookies: enable essential functions such as the shopping cart, checkout, and security;
• Preference cookies: store personalization options;
• Analytical cookies: help us understand how the store is used;
• Marketing cookies: enable us to measure campaign performance and personalize advertising.

Non-essential cookies depend on your consent. Continuing to browse does not mean you accept these cookies.

9. Managing Cookie Preferences

You can accept, reject, or configure optional cookies in the cookie panel and change your choice later through your preferences in our store's cookie panel.

The names, providers, purposes, and duration of the cookies used are available in your preferences in our store's cookie panel.

You can also manage cookies in your browser settings. Blocking essential cookies may affect the store's functionality.

10. Updates and Contact

This policy may be updated to reflect changes in the operation of the store or in data processing.

For questions about privacy and cookies, contact info@aury.pt.

Last updated: 23/10/2027